The Bud Vase Company is committed to protecting your privacy. We will not give or sell any information about you to any other company.

We will only use the information we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Which? Web Trader Code of Practice.

The information we collect from you is for the sole purpose of processing your order. This information will include: Your name, address, telephone number, email address and your credit/debit card details. We will never collect sensitive information about you.

The personal information which we hold will be held securely in accordance with our internal security policy and the law and the Which? Web Trader Code of Practice.

Your credit/debit card details are not stored on our computers.

The Bud Vase Company makes every effort to comply with safe web security working practices, complies with current UK regulations, and makes every effort to ensure safe order processing.


It is your legal right to withdraw from your purchase of an item within seven working days after the item is delivered to you. Please note that you will be responsible for returning the goods at your own cost. We are sorry but we are unable to offer refunds on any personalised items.

At the Bud Vase Company, if any of our products arrive damaged, we will replace it without question.

Bereavement gift * Sympathy gift * Funeral gift * Condolence gift * Memorial gift * Comfort gift